🔐 Privacy Policy

Last updated: 4 February 2026

LGO Bazaar (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website, mobile application, or Progressive Web App (PWA).

1. Information We Collect

We may collect the following personal information:

a) Information You Provide

• Full Name

• Mobile Number

• Delivery Address & PIN Code

• Order details and preferences

b) Payment Information

• Payment is processed securely via Razorpay

• We do not store your card, UPI, or banking details

c) Automatically Collected Information

• IP address

• Device type, browser type

• App usage data

• Location (only for delivery calculation, with permission)

2. How We Use Your Information

Your data is used to:

• Process and deliver your orders

• Contact you regarding order status or issues

• Enable payments and refunds

• Prevent fraud and misuse

• Improve our website and app experience

• Comply with legal requirements

3. Location Information

We may request location access to:

• Calculate delivery distance

• Show service availability

Location access is optional and used only during order placement.

4. Payment Security (Razorpay Compliance)

• All online payments are handled by Razorpay

• Razorpay follows PCI-DSS security standards

• LGO Bazaar does not access or store sensitive payment data

5. Sharing of Information

We may share limited information with:

• Delivery partners (name, phone, address)

• Payment gateway (Razorpay)

• Legal authorities if required by law

We never sell or rent your personal data.

6. Cookies & Tracking

We use cookies to:

• Maintain user sessions

• Improve performance

• Analyze traffic

You can disable cookies via browser settings, but some features may not work properly.

7. Data Retention

We retain personal data:

• Only as long as necessary to provide services

• As required by legal or accounting obligations

8. Data Security

We take appropriate measures to protect your data, including:

• Secure servers

• Limited access controls

• SSL encryption

However, no online system is 100% secure.

9. Your Rights

You have the right to:

• Access your personal data

• Request correction or deletion

• Withdraw consent (subject to legal requirements)

To exercise these rights, contact us.

10. Children’s Privacy

LGO Bazaar does not knowingly collect data from children under 18.
If such data is found, it will be deleted immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated date.

12. Contact Information

For privacy-related questions or concerns:

📧 Email: Help@lgobazaar.online
📱 WhatsApp: +91 8840195832